FAQs

FREQUENTLY ASKED QUESTIONS

If you cannot find the answers to your questions, please contact us for assistance.

Sparky is a new business management tool that is ideally suited to electricians who want to save time on paperwork & admin.

Please see our training page for full details on how to get the most out of Sparky for your business.

Sparky is available to customers of supported wholesalers. Please contact your local store for details.

Sparky is free to customers of supported wholesalers. Ask in store for details of Sparky.

Sparky isn’t currently available on the App/ Play store. Please contact your local wholesaler for details of how to get on board

Currently you can have the invoices you create in Sparky sent directly to Xero, MYOB or QuickBooks to save you time on rekeying invoices to your accounting software. Please call (08) 9353 1039 to begin setting up your Accounting Software with Sparky

Not at this time.

Username – If you’ve forgotten your username please contact your local store

Password – You’ve the reset your password link in the app alternatively go to the website for your local store

Please call (08) 9353 1039 to begin setting up your Accounting Software with Sparky

Three ways:

i. In the quote, job, draft invoice itself (via menu) (impacts only the open record)

ii. In Settings (impacts all records going forward)

iii. You can also override any item cost at an individual line level

Access Settings through the hamburger menu on the Sparky App.

Access Settings through the hamburger menu on the Sparky App.

Supported Wholesalers

Please click on the map to view the list of supported wholesalers

Sparky is currently available at selected stores, with a national rollout underway.

If your local store is not listed please register your interest and we will keep you posted on when it is available.